General Terms and Conditions of Sale
Article 1: General Provisions
This online shop offers customers the opportunity to purchase products from its online store. These general terms and conditions (“Terms”) apply to any order placed by a visitor to this online shop (“Customer”). The Customer’s own general terms and conditions are excluded, unless they have been expressly accepted in writing in advance by the Seller.
Article 2: Prices
All prices listed are expressed in euros and, unless stated otherwise, include VAT. If delivery, reservation, or administrative fees are charged, these will be stated separately.
The price indicated refers exclusively to the items as described in text. Associated images are for illustrative purposes only and may include elements not included in the price.
Article 3: Offer
Although the online catalogue and e-commerce shop are compiled with the utmost care, it is possible that the information provided is incomplete, contains material errors, or is not up to date. Obvious errors or mistakes in the offer are not binding. The Seller shall not be held liable for obvious material errors, typographical errors, or printing mistakes. If the Customer has specific questions regarding, for example, sizes, colours, availability, delivery time, or delivery method, the Customer is requested to contact customer service in advance.
Offers are valid while stocks last and may be modified or withdrawn at any time. The Seller cannot be held liable for product unavailability.
Article 4: Online Purchases
The Customer may choose between payment by bank card or credit card.
The Seller reserves the right to refuse an order in the event of a serious breach by the Customer in relation to orders in which the Customer is involved.
Article 5: Delivery and Performance of the Contract
Any visible damage and/or quality defects to an item or any other defect upon delivery must be reported by the Customer without delay.
The risk of loss or damage passes to the Customer as soon as the Customer (or a third party designated by the Customer, other than the carrier) has taken physical possession of the goods.
Article 6: Retention of Title
Delivered goods remain the exclusive property of the Seller until full payment has been received from the Customer.
Article 7: Right of Withdrawal
The provisions of this article apply only to Customers who purchase items online as consumers.
The consumer has the right to withdraw from the contract without stating any reason within a period of 14 calendar days, unless otherwise stated, provided that the right of withdrawal applies to the goods or services ordered. To exercise the right of withdrawal, the Customer must inform the Seller of their decision to withdraw from the contract by means of an unequivocal statement (for example, in writing by post or email) within the required time frame.
The Customer must return or hand over the goods immediately after informing the Seller of the withdrawal. The direct costs of returning the goods shall be borne by the Customer, unless otherwise agreed.
Dans le cas où le contrat comprend la prestation de services et si le client a demandé à commencer la prestation de services pendant le délai de rétractation, le client paie un montant proportionnel à ce qui a déjà été fourni au moment où il nous a informé de sa révocation du contrat, par rapport à l'exécution complète du contrat.
Article 8: Warranty
Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer is entitled to statutory rights. This legal warranty applies from the date of delivery to the first owner. To invoke the warranty, the Customer must be able to present proof of purchase.
La garantie (commerciale et/ou légale) ne s'applique jamais aux défauts résultant d'accidents, de négligence, de chutes, d'utilisation de l'article contraire à l'objectif pour lequel il a été conçu, de non-respect des instructions d'utilisation ou du manuel, de modifications ou de modifications de l'article, d'utilisation brutale, de mauvais entretien, ou de toute autre utilisation anormale ou incorrecte.
Article 9: Sanctions for Non-Payment
Sans préjudice de l'exercice des autres droits, en cas de non-paiement ou de retard de paiement à compter de la date du défaut, le client doit un intérêt sur le montant impayé. Sans préjudice de ce qui précède, le vendeur se réserve le droit de reprendre les articles non payés (en totalité).
Article 10: Privacy Policy
Le vendeur se réserve le droit de l’utiliser exclusivement à des fins internes. collecter des données auprès de l’utilisateur, à la fois directement via la collecte des données fournies par l’utilisateur au moment de la commande et indirectement (par exemple, via l’utilisation de cookies, qui sont de courtes chaînes de données sur l’ordinateur de l’utilisateur du site qui permet au vendeur d’adapter de manière optimale le contenu et la présentation du site à l’utilisateur). Ces données ne seront pas transmises aux organisations contractuellement associées au vendeur. Conformément à la loi du 8 décembre 1992 sur la protection de la vie privée à l’égard des données à caractère personnel, l’utilisateur a le droit de visualiser, de modifier, de corriger et de faire supprimer ces données s’il ne souhaite plus recevoir d’informations concernant des données à caractère personnel. nos activités. Pour cela, ils peuvent contacter le service clientèle du vendeur par écrit.
Article 11: Validity – Non-Waiver
Si une disposition des présentes conditions est déclarée invalide, illégale ou invalide, cela n’affectera en rien la validité, la légalité et l’applicabilité des autres dispositions. Si le vendeur omet à tout moment d’appliquer ou d’exercer l’un quelconque des droits énumérés dans les présentes Conditions générales, ne sera jamais considéré comme une renonciation à cette disposition et n’affectera jamais la validité de ces droits.
Article 12: Amendments to the Terms
These Terms are supplemented by other conditions explicitly referenced, as well as the Seller’s general terms of sale. In the event of conflict, the present Terms shall prevail.
Article 13: Applicable Law
Belgian law shall apply. The courts of the Seller’s place of residence shall have jurisdiction in the event of disputes. The Seller may also refer disputes to the ODR platform.